We love our clients! And we're always trying to make life easier for them, that's what we built our entire motto on. Well now we're making your life even easier. We've just launched kohDesk, which is an online support ticket and management system that allows you to open and track tickets.
If you have a site issue, need maintenance or just need a few updates, use our suppport ticketing system. Why? Well rather than waiting for John to get back to you (knowing how busy he is), a support ticket is automatically pushed to all kohactivators. The ticket goes live in our back-end and alerts us regarding the urgency.
With kohDesk, we're making koh-client interactions faster, smarter and better. Not only can you ask for updates, upload assets and recieve notifications but we built a complete threaded commenting system so we can go back and forth discussing the issues and updates.
read more...